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WorkFlow System |
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SPIDeR Configurable Business Process Workflow System |
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The picture to the right is a view of the SPIDeR 'Internal' back office workflow system tied to this web site. It presents a list of 'ToDos' to us allowing pro-active support and management of your enquiries. |
Having a web site presence selling or interacting with your client is only half the story. To really integrate your site into your business process, you need to link it to the back office workflow system. For example this site generates enquiries and then provides references and keys or (customer accounts) to allow your clients to track the progress of their enquiries/purchases through the workflow system, to delivery. Even allowing them to see what outstandng amounts they have for payment etc. To try this out, key in 'Channel IT' as the reference and '123456' as the key in the tracking section on the home page. |
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